SHIPPING POLICY

All orders are processed within 3-7 working days (excluding weekends & bank holidays) after receiving your confirmation email you will receive another notification when your order is shipped.

Please note that once shipped, any potential delays within the postal system are outside of our control.

DOMESTIC SHIPPING RATES AND ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

COLLECTION

You can skip the shipping fees with free local collection from Hornchurch, UK. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions. 

Please do not attempt to collect your order until you receive your email, and have your order confirmation email with you when you come.

INTERNATIONAL SHIPPING

We do not offer international shipping at this time, however please keep in touch for updates on this

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

REFUNDS, RETURNS, AND EXCHANGES

For full details of refunds, returns and exchanges please refer to our policy.